I have been GEICO customer for the last four years. DEC 11.2003 I was hit by the out of stat tour bus when he was trying to make right turn from left lane. At that time I just got the car. When the first police arrived at the seen, he told the other bus driver that was his false for making inappropriate turn. Then second officer came. The first office told the second officer how the accident had happened. At this time the second officer made a comment to the first office “this is the area that I am signed for I will take care of it!” when I thought and believed the second officer would take the statement right when he was told how it happened without been very unfair, he decided to let the insurance company to deal with it. On his word “I let the insurance company deal with it!” which was unfair to me. Then right after the incident I called GEICO to report about the accident. They asked me to sent picture, which I did, then they said they want to seen the place where the accident happened. When I called for follow up I was told they couldn’t find the place, then I said let me know I will ask my employer to leave form work where I can meet you and show you the place. No one called me or showed up for two days that was schedule. I called almost every other day. To find out how they where going to handle it. To make the story short, the whole process took seven month. Remember, the police did want to Right statement to say whose fault it was. But my own Car insurance they clamed it was my fault, because they were told from the person whom hit me it was my fault. How is it possible? My own insurance company didn’t believe any thing that I said I even provided a picture where that show the bus how he made the wrong turn and hit me? When I called last week GEICO my insurance rate still was the same because they said accident it was my fault. At this time I told GEICO to cancel my insurance. They said in order to canceled the insurance I have to provided written later. I do not feel I have been treated in a proper way. Can someone help me?
GEICO COPORATION COMPLAINT | |
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