I worked for a “blue brand” for over 3 years, and I can tell ya folks, they are out to get your money, BUT, they are not out to get it in big chunks, they are going to nickle-and-dime you to the poorhouse. They use and anachronistic computer system from the late 60’s (sics) and just the crappiest system of management that would make Enron execs seem like angels. They can send their daily “feel good” mailers, but can they lower your costs? Answer: NO. They pay their employees crap, they cover crap, they overcharge employers and cheat providers. You have to call customer service for every little thing, and it will still be screwed up. If you have this shitty insurance it’s better to quit your job and find someplace that does not use this insurance company. If you have the misfortune of having a contract with a “blue-brand” as a provider, it’s better to get out-of-network rates than have to deal with the constant f-ups. If it’s not screwed up now, it will be. I spent 3 years of my life telling them how to improve their systems so it won’t mess up peoples benefits well over half the time, I got put on warning for not being a “team player.” Just remember it’s not the person answering the phone’s fault, it’s the billionaires who are “stake holders” in this gigantic stinking turd.
Tags: blue cross, horror stories